ok now i am trying to unlock my boyfriends phone, its a blackberry bold 9000
i wiped it, got the 507 error, then get to the stage where it says
1."Open Desktop Manager and select Application Loader
2. Install the OS by following the prompts and selections"
it wont re-intall the operating system, im stuck at the 507 error
i get an error when desktop manager is reloading the software that says
"apploader cannot connect to your device, please reconnect your device, enter the password, and click re-try??"
where exactly does it want me to enter a password if there is no software on the phone
any help would be appreciated as we are now going without a phone for 2 days..
there never was any password on his phone...
*edit* i am using the software 4.6 as the phone is older and i didnt want to use 5.0 in case the phone couldnt handle it