Originally Posted by snapdust1001
I just got a new blackberry 8250 curve and was going through its setting s where i enbled the memory clean up. I connected it to my laptop and suddenly it said that its havaing a memory clean up.
I safely removed my device but then none of its keys work. It continuously shows a white screen and a black box at the centre till the battery dies.
Do have any idea about it. Its a brand new phone
i suggest you plug your blackberry into the mains and keep it charged while this process is proceeded, i done exactly the same thing when i first had my curve now this process is a very long process took me like 30mins to complete the task, it will reboot after the process is complete bare with the phone i hope this helps all the best