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Old 09-02-2010, 11:59 AM   #2 (permalink)
lprmcnit
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Join Date: May 2010
Model: 8530
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Are you encrypting the data on the phone, either via policy or by choice? We've had situations where the processor couldn't decrypt the address book data fast enough to provide the normal caller id for people in the contact list. If you do have encryption, you can turn of content protection of the address book under ( on my phone, vzw 8530 5.0.0.508) security options/encryption/include contacts
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