to all the haters...this is NOT, unlike the rest of you, my social life. I am literally trying to solve a legitimate problem with my phone. since this is a discussion forum, i would think a discussion of a serious problem WOULD not be met with ridicule and hostility. Clearly i was mistaken...also never realized how much time people spent on discussing the RIM...and I AM PATHETIC!!!! LMAO...my lord. who does this in their spare time other than when a problem exists!!!! its a phone people...not a religion!!!