I just tried your suggestion to use BB FAQ, but it was obsolete, written for older version of Desktop Manager. What I said before still stands. Also, I am puzzled to why I could not find 4 BB user notes in Outlook anywhere. I cannot even find Outlook fields: Profession, Spouse, Billing Info and Business address in Outlook.
Quite a few forum members object to my statement that Outlook is not compatible with Blackberry. After all, Outlook is developed by Microsoft while BB is developed by RIM. Plus Outlook is also used by other companies.