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Old 09-05-2010, 08:04 AM   #2 (permalink)
aiharkness
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Join Date: Jul 2005
Location: Florida Panhandle
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Do you have a blackberry data plan on your mobile service account? (If you don't, you soon will as I understand AT&T automatically adds it when they dectect a smart phone on the network.)

Anyway, if you have a blackberry data plan, resend the service books. See How do I resend my service books? - BlackBerryFAQ.

If you don't have a data plan, you may or may not be able to use the wifi browser, I don't know. But Open options on the device. Then Advanced Options. Then Browser. Set the Default Browser Configuration to Hotspot Browser (or it may be WiFi on your device). Then try again.
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