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Old 09-09-2010, 06:41 PM   #1 (permalink)
SteveO86
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Join Date: Sep 2007
Location: Florida
Model: 9650
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Default BIS Gmail Contact Sync

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Recently I've had to reload my BlackBerry from scratch. My Contacts were previously sync'ed with GMail using the OTA sync introduced in BIS 2.8

My problem is I can not get the contact sync going again.

A few things I have noticed, might be irrelevant to my issue but I have found them interesting.

1. Options -> Advanced Options -> Enterprise Activation, I was missing that option.. I set my Key Store password and the option appeared.. Weird? Isn't it.

2. Options -> Security Options -> Firewall, my firewall is disabled is blocking an "incorrect encryption key".. I had previously reset the count, tried enabling the OTA Sync and the count increased... So that might be where my issue is. The problem is how do I regenerate my encryption on BIS?

Or do I suck it up and call VZW Tech support...?


Update

My last resort was to remove the Gmail account in question and then re-add it.

I did that and Sync the started back up like it should.
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Last edited by SteveO86 : 09-09-2010 at 07:16 PM.
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