Yea I doubt VZW would have been any help either. I'm sure it would have been a fun conversation though!
I completely forgot about the Google Sync app.
Maybe I will try that to get my Calendar up to Google, at least till BIS 3.2.
After removing and re-adding the BIS account the contact sync kicked in like it was suppose to. Without any duplicates or issues at all.
I'm finally back up and working