I recently migrated from my Bold 9000 and am unable to add a contact from the SMS page. Here are the steps needed to reproduce:
- Receive a text message from an unknown phone
- Open the menu. There will be no option to "Add this person to contacts"
- Click 'View Recipients' to get your cursor on the number
- Open the menu. There will still be no option to "Add this person to contacts"
My device information is below, if it is of any help.
BlackBerry 9700 smartphone(3G, Wi-Fi)
v188.8.131.523 (Bundle 1254, Platform 184.108.40.206)
3G Bands 1,2,5,6
Cryptographic Kernel v220.127.116.11
Branding Version: 18.104.22.1688x