View Single Post
Old 09-22-2010, 05:38 AM   #29 (permalink)
Thumbs Must Hurt
Join Date: Aug 2006
Location: Chicago, IL
Model: 8900
Carrier: T-Mobile
Posts: 114
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Solved?

I have a BB 8900 on T-Mobile here in the USA. I had upgraded my BB to .822 and after a few minutes of using the ring tones, they stopped working.

I too encountered all of the problems listed in this thread - but I believe I've found the TMO supported solution (and I didn't see it listed in this thread). I called them several times and finally found a CSR who found a solution in their knowledge base.

* While the BB is up and running, do the three character keystrokes to get the BB to reboot (I think it's alt, right shift and delete - you can Google it).

* The screen goes black. When you see the "Blackberry" logo and the progress bar, IMMEDIATELY re-enter the three character keystrokes listed above

The CSR called this the double soft reboot.

It's been two full days now and all appears to be well.
Offline   Reply With Quote