Yes, the security wipe, where you enter “blackberry” to confirm the service. I was told that would format the BB to its factory settings.
Ok, tried removing the battery for about a minute and placed it again. When the BB reboted , it showed the following message : “uncaught exception: Index 6 >=6”
The applications still don`t work.
I don`t know if this helps, but in the Wi-Fi diagnostics, in the Blackberry Infrastructure the
“Connecting” box has a red cross and says Connecting error.
The “authenticating router” and “authenticating server” boxes are blank.