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Old 10-16-2010, 11:14 PM   #3 (permalink)
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Join Date: Jan 2007
Model: 9800
Carrier: Rogers
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Originally Posted by aiharkness View Post
Did you do a hard reset and then try again?

If not, with the power on, remove the battery for at least 30 seconds. Then give it another try.
Yes, done this numerous times. This seems to be a common suggestion by the tech support folks. Not just once, mind you. ha ha. Many times.
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