Thread: BIS not working
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Old 10-19-2010, 01:10 PM   #1 (permalink)
acontiblack
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Join Date: Oct 2010
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Default BIS not working

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Hello,

I have an account set with BIS which continously every week ask to confirm password fro the vodafone mobile e-mail website. I re confirm the password e-mails are received again on blackberry. The e-mail account is on an Exchange server.

Now all of a sudden the e-mails are not coming in on the blackberry and the account is receiving e-mails normally.

What are the correct steps to troubleshoot not receiving e-mails on BIS account ?

Thanks
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