Don't be a schmuck. You got hacked because you let your BlackBerry get hacked. Michelle told you wanted to hear. Got you off the phone, right?
Reformat and return your BlackBerry and go back to a Sidekick and don't let anyone use it.
We all know about Cellsnoops. They used to hang out here, selling software to remove the software that you have to knowingly installed. So you got hacked. Stand in the corner with a dunce cap.
No one can do anything to your BlackBerry unless you let them. No matter what Michelle at some call center told you.