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Old 10-29-2010, 03:10 PM   #1 (permalink)
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Join Date: Mar 2010
Location: germany
Model: 9700
Carrier: t-mobile
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Default addressbook sync problem via bluetooth

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hi guys,

we have this environment:
bes 502
bb 9700

the users normally use SAP in the cars to sync the addressbook to the car phone.

the encryption of the device memory is set with include contacts : NO

when the bb is locked the synchronisation of the addresses do not work,
but it should, see blackberry paper : file_encryption_STO.pdf (page 4)

when the bb is not locked its working.
when the device memory is not encrypted, its also working.

any ideas ?

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