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Old 11-03-2010, 06:16 PM   #1 (permalink)
cchian
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Join Date: Nov 2010
Model: 9000
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Unhappy Unable to get BB Plan

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I tried to get a BB Plan with my carrier and during the configuration they told me that there was a problem with my cell phone. I cannot remember the error message exactly but it was something like "Series xxxxxx are not in the Blackberry database". The lady told me that this may be due to the fact that my phone is an unlocked T-Mobile and there may be some sort of arrangement that only through them I could get a plan. Is this true? Is this done through a BB owned database? How can I find out why my phone is not in the BB database?
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