Originally Posted by John Clark
For the profile on the site, go to the upper left and go to UserCP. Then go to edit profile.
On your 9700 there should be an icon for Visual VoiceMail. You may have it hidden or it may be in settings.
OK - I feel pretty stupid. I just did what I should have done a week ago - turned it off and took out the battery for a few minutes, then replaced it and powered up again. The icon's back!