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Old 11-17-2010, 08:18 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
Join Date: May 2005
Location: Pittsburgh
Model: 8300
Carrier: The New Cingular
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Default Appalling build quality on 9100

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Got mine and was shocked at how poor the build quality was. The trackpad was indented to one side and the screen was coming loose. Sent it back and got another one and while the trackpad is OK, the glass cover on LCD is still coming loose. HUGE gaps everywhere, surprising for a phone expected to live its life in pockets and pick up lint/dust. Tolerances and QA must have been very poor.

This is my second consumer-oriented BB that has left me utterly disappointed. Can't say enough good things about the Bolds I have owned, but the Pearl Flip and now Pearl 3G have left me swearing never to look at another small BB again.

Incidentally, my phones came factory sealed from South America - Claro is the carrier. They have a made in Mexico sticker on them. Do the US phones fare any better as far as quality goes?

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