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Old 11-17-2010, 07:00 PM   #4 (permalink)
Motorcycle Mama
BlackBerry Master
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Join Date: May 2008
Model: 9930
Carrier: Verizon
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Default Re: cant connect to BIS

Go to the Email Settings icon on the device.
Log in.
Press the Menu Button.
Select Service Book.
Click Send Service Books.

Also, are you on Sprint or are you using the device on a different carrier as indicated in your forum profile?
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