View Single Post
Old 11-21-2010, 10:44 AM   #6 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,732
Post Thanks: 95
Thanked 830 Times in 799 Posts
Default Re: 8310 plus Data Plan, but no EDGE

Did you ask the carrier if you had a Blackberry specific data plan? You may find it is just a standard cell phone data plan and that will not allow the BB to receive email etc.
The new SIM you tried, did it come from a BB with a BB data plan? if not your test would not show anything.
Unless the BB has radio issues I would call the carrier and talk to someone above the initial help dest, maybe a second tier support person.

You can also as a last resort try to do an OS upgrade on the BB.
If someone helps, tell them by clicking the Thanks button

Z10 on BES
Z10 on BIS
Offline   Reply With Quote