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Old 11-21-2010, 12:02 PM   #11 (permalink)
aiharkness
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Default Re: 8310 plus Data Plan, but no EDGE

I've had a BlackBerry on which the radio went out completely. No connection to the mobile network, period.

What makes me wonder is that you can conect to the carrier's network -- unless there's something I'm missing -- but just cannot connect to RIM's network.

From the first post I understand the PIN is good, so that doesn't seem to be the issue.

The fact that another BlackBerry works with the same SIM that doesn't work with the first BlackBerry seems to indicate the mobile service works and the account setup is ok.

Still I wouldn't assume at this point that there's a hardware fault, not just yet, not if it were me. But I admit I don't know what else to try. There's probably something I don't understand as to why the radio appears to be working but yet you cannot get EDGE when nothing appears to be wrong with the service or your account. Short of an explanation for that fact I wouldn't throw in the towel yet.
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