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Old 11-21-2010, 06:26 PM   #5 (permalink)
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
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Default Re: Desktop Manager 6.0.0

This is from RIM and aparently it is a know issue with some installs.


This is a previously known issue that has been escalated internally to our development teams.


Perform the following steps:

Back up the data on the BlackBerry smartphone. .
Delete all data and applications from the BlackBerry smartphone using the Wipe Handheld option. .
Restore the data to BlackBerry smartphone. .
Connect the BlackBerry smartphone to the computer and open the BlackBerry Desktop Software.
Address Book (not installed) will no longer be present.
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