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Old 11-29-2010, 05:35 PM   #10 (permalink)
DZD
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Default Re: Removing a contact from new message list not in Address Book

I'm also on BES - it's possible that based on the number of characters you are typing in it is doing a Lookup via BES to your (Outlook or Domino) Global Address Book.

If I compose an email and I begin typing characters in the To Line - I'll see a popup appear below where I'm typing with 3 or more entries - the first one is "Email" where it expects you to type in the email address directly - the second one is "Lookup" where, if selected, it will look up the name in your Corporate/Global address book; then the third (and more) lines are any contacts you have in your address book that match the characters keyed in.

Is this what you are seeing? Is the name on the third (or more) line?

On my torch, the "Show Recent Contacts When Composing Email" is not checked.

If you see "Jo Murray" as you mentioned, have you let it use that name - then once it's in the To Line, use the "View Contact" option to see if it finds an address book entry?

It may be associated to an existing one - or it may be a rogue one you can remove.

Good luck - keep us posted.
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