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Old 12-11-2010, 04:08 PM   #1 (permalink)
Jelly Bean
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Join Date: Jan 2006
Model: torch
Carrier: at&t
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Default **problem** screen saver shadows from case magnet

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New Torch from ATT, using the ATT case and ATT protector

Two days after getting phone, I had this round circle shadow impression on the film of the screen protector, thought it was the screen. The case of course being new is tight, but once I took off the protector at ATT, it was revealed that the screen was OK. Tech said they had never seen this before, even kept back the screen protector to show others the shadow created. One tech said to then turn it inside out(facing back of case toward body) in the case with the newly applied screen protector to protect the screen more, another said to do it all over again front side out to see if it happens again with the new screen protector. They did give me a new case, just in case the "case" was defective. Well its happening again. Before I go back into ATT, Id like to trouble shoot this with you all.

What is happening?
Is this typical? This is the first touch screen device for me, and first screen protector ( i took protectors off my last three BB devices.)

The case is: AGF Premium Leather Case ATT for $39.99 G003773R00

The screen protector is: Anti fingerprint, Anti glare full face protection by case mate from ATT 2 for $19.99

thank you, and advisement would be great
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