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Old 12-12-2010, 06:22 PM   #2 (permalink)
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
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Default Re: Address Book Not Found after rset

Is the address book on the BB? Did you ever make a backup? It sounds like the OS may have been corrupted and you need to do a wipe to factory and restore the email addresses. then restore the backup.

another possibility but slim.

From RIM


The Address Book application on the BlackBerry smartphone does not display any entries. When you view the Address Book application options, it indicates that there are entries present.

Cause

Content Protection is enabled for the Address Book application.

Resolution

To disable Content Protection for the Address Book application, complete the following steps:

Select the Options icon on the BlackBerry smartphone.
Select Security Options.
Select General Settings.
Under Content Protection, set the option for Include Address Book to No.
Press the Menu key and select Save.
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