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Old 12-20-2010, 03:13 PM   #4 (permalink)
penguin3107
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Default Re: No email coming from BES

I don't even know what a master reset is... so I certainly wouldn't recommend doing that.

Just send a remote wipe from BES... then do a new activation. It's very simple.

Setting to Global shouldn't matter. Just make sure that's what the user actually did.
Maybe they switched to GSM only, or possibly turned data services off.
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