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Originally Posted by shamusrd
I've got the same exact problem (see below). I'm using a 7290 on T-Mobile. I can ping www.google.com successfully, but I can't browse webpages in any browser (no error, it just loads indefinitely). It's not just that it's running slow...I've let it sit for 5 minutes and I still can't load Google (which is a really small page). I was on the phone with T-Mobile tech support for about an hour and a half with no luck. They escalated me to third-tier engineering support, but they never got back to me. I'd rather not pay money for a third party app (Shark Modem) especially when I'm able to get online. Anybody have any suggestions? |
Ok, stupid question of the day: If you connect via a traditional method (broadband, dial-up, etc) can you browse? I assume your answer is yes, but had to ask. If you can do a successful ping (ie, "ping
www.blackberryforums.com " returns something that begins "Pinging blackberryforums.com [72.36.209.218] with 32 bytes of data:" you are connected and have DNS resolution.
Do you have a personal firewall (ZoneAlarm, Norton, or Mcafee for example) on the PC that could be stopping it? Try
temporarily shutting down your personal firewall. There is also a firewall in later versions of Windows (starting with XP?) that could be blocking you, but I don't remember how to turn it off.