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Old 12-25-2010, 10:51 AM   #4 (permalink)
aiharkness
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Default Re: BB 9300 3G and Desktop Manager

Don't know. I searched, got a number of hits, read some suggestions, but didn't see an exact solution and explanation of the problem.

For what it's worth, see Desktop Manager Greyed Out when device connected. Bottom line in that thread is the OP successfully upgraded the OS and all was fine.

Just as a SWAG, you might try a security wipe and then see if you can connect properly, but only if you have a backup file so that you can selectively restore your data afterwards.
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