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Old 12-27-2010, 08:31 AM   #4 (permalink)
aiharkness
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Quote:
Originally Posted by Traethenoob View Post
I have just received a used blackberry 9700 from my friend. On his laptop everything works fine, however whenever I try to connect the usb to the blackberry my laptop would recognize it and start charging but Blackberry Desktop does not recognize it for whatever reason. I have tried many things, such as restarting my laptop, taking out the battery of my blackberry and restarting it but nothing seems to work. Whenever I connect via bluetooth it works, however I cannot send files without it being connected via USB. Please help!
Are you perhaps using a hub or something between the USB socket on the laptop and the BlackBerry?

Do you have other USB sockets on the laptop, and have you tried them all?

Have you done troubleshooting on the USB port on the laptop? Any errors on the port? What about deleting the port and then reinstalling?

Do you have another computer you can try?

Take a look at http://supportforums.blackberry.com/...he/td-p/358177.

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