| | Re: 1st. Anniversary
I agree with aiharkness, all the BB's I have had held up well. How do you carry it? Pocket? Maybe dropped it a few times? They can be repaired and you may be able to replace the case if you want to try. There are videos on repair.
If you look on this site in the buy / sell section you may be able to get a replacement at a low cost or even a new model .
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9810 BES Z10 on BES Z10