Originally Posted by LynneSki
I need help! I went to clean my roller ball because it was sticking and now the rim part is broken and wont stay on. Does anyone know how to get a new one???????
Everyone is correct - a new ball annd ring kit is the best route.
Make absoulutely sure it's an OEM RIM kit!!!
Almost every other kind is inferior and nowhere near as durable.
And a guitar pick is usually all you need. I used to completely disassemble my pearl every week to clean my trackball - untill I found out the trick with the, errrrr, pick :P
Check youtube for instructions - there's tons of really good step by step instructions for replacing many blackberry parts, on there Posted via BlackBerryForums.com Mobile