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Old 01-25-2011, 04:34 AM   #7 (permalink)
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Join Date: Jun 2005
Location: Los Angeles
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Default Re: Internet Outage???

It's a he said she said, this issue has been happening since Thursday, but i've spoken to people withint our blackberry pool and another colleague from another company confirmed, that there has been BIS and even BES issues , the BIS issues involved email delivery, internet browser connectivity, some bbm, and with the BES , activation is totally hosed or a cat and mouse game, lookup is interimmitent and also email's get the Red X or the timeout, but are sent.

I called VZW twice, they all pointed fingers back at RIM, called RIM because we have their subscription, and they said everything else is fine on their end.... i call BS on VZW since i spoke to other friends who contracts with T-mo and sprint with their companies and no problems what so ever.

Take it for what it is, but it'll be a while because the VZW guy said they straight out dont' know whats going on.... typical support answer, especially coming from tier 2 and tier 3 support.
Hunter Cheun
Mobile/PDA Support Engineer
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