| | Re: I have connected to home WiFi but my icon is still grey
Do you have the BlackBerry data plan on your account? Not a regular mobile data plan, but the one (BIS) for BlackBerry? If not, (1) you will not connect to the BlackBerry/RIM network, (2) and thus the icon will not change to white, and (3) you will not be able to use BlackBerry data apps.
Posted via BlackBerryForums.com Mobile