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Old 02-14-2011, 03:40 PM   #5 (permalink)
Wireless Sith Lord
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Join Date: Jan 2007
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Default Re: Change of bulk activation password

Originally Posted by freakinvibe View Post
As I said in my previous post, I would use the "Manage multiple users" feature of BAS. You can set the Activation password of multiple users at one go with this.
FrV is right. After you do what he says send a mass e-mail to everybody with step-by-step directions. Here's a draft of what I send from the BES with the automatically generated e-mail. Feel free to modify as you see fit. Your mileage may vary.
+BlackBerry Activation Password
To activate your BlackBerry Device select "Options" from the main BlackBerry screen; then select "Advanced Options"; and finally select "Enterprise Activation. (Some BlackBerry models may need to first press the BlackBerry button to the left of the trackball, then select ""Options"; "Advanced Options"; "Enterprise Activation.")

Enter your e-mail address in the "Email:' field and the password listed below to activate the BlackBerry on the BlackBerry Enterprise Server. You will need to enter this password in the next 48 hours.
Please see the example below:
Password: $p

Click to show the menu and select Activate on the BlackBerry. (You may be prompted to turn the wireless On.) The activation process should take approximately 15-20 minutes to complete. In some circumstances, this could take up to an hour. If you are experiencing issues activating your wireless device, please let me know. Please keep in mind that the Enterprise Activation Password is not related to your BlackBerry Device password. The Enterprise Activation Password is a *one-time* use password exclusively for your Enterprise Activation.

Please let us know if you have any problems.
Wireless Sith Lord
6-Time BlackBerry World Champion (2007-2012)
BlackBerry® Certified Support Specialist v5.0
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