Thread: White screen
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Old 03-05-2011, 04:05 PM   #1 (permalink)
D Ward
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Join Date: Feb 2011
Model: 9000
Carrier: Virgin Mobile Canada
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Default White screen

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I plugged my blackberry into the charger, the battery wasn't dead but wasn't showing full on the blackberry. About an hour later I noticed the screen was white. I unplugged the charger and pushed some of the buttons, but nothing happened. If I pushed the mute key the red light would show for a second and then it would seem to go through the booting process, and it would get as far as "verifying software" and then seem to turn off again, as the blackberry wouldn't turn on again. I tried removing the battery and putting it back in, only to have the same problem. I put the previous battery in and it booted up and now works fine. What I don't understand is why this happened? The battery I had in at the time of this problem was less than a month old, and this problem didn't occur until I plugged in the charger, though not for the first time. I have charged it before quite a few times without encountering this problem and the battery is an OEM battery, though I did buy it on Ebay. I'm just concerned that this may happen again, without my being aware of it until I try to use the phone.
Any advice would be appreciated, including from whom I should buy another battery if that is the problem.
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