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Old 03-10-2011, 09:48 AM   #1 (permalink)
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Join Date: Mar 2011
Model: 8310
Carrier: o2
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Default Help with removing old account!!

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Hi everyone. Complete bb novelist here. Can someone please tell me how to contact a human being at blackberry to find out how to remove an old account on my phone!!!

I purchased a BB curve 8310 supposedly new from a seller in HK. When I tried to get the BB data service setup on o2, they told me that although the imei is not blocked the pin has been registered before and I have to get that removed with BB. o2 won't contact them for me because they said the phone was not bought from them.

Firstly I have no idea who the previous carrier/network is as the phone was sold to me unlocked/brand new. Secondly I can't seem to find any info on this matter anywhere!! Can somebody please help!!!
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