| | Re: Telus BIS
The user name might be stored on the PC, and not within BIS. Email doesn't reside in BIS or with RIM, it is all on your email account servers. BIS is just the way the email is pulled from your accounts to RIM and then pushed to the BB.
I would assume if it says the account is closed, then it is closed. As said above, a call to the carrier would confirm it.