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Old 04-12-2011, 07:11 PM   #10 (permalink)
OVERKILL
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Join Date: Mar 2006
Location: Ontario, Canada
Model: 9900
OS: 7.1.0.391
Carrier: Rogers
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Quote:
Originally Posted by stevew View Post
Because, it may be something more than just a keyboard, and it's under warranty. I have wiped and reloaded .526 twice now...and still have the double type issue. No one else has reported this to be software, but there have been a few reports about it having gone away with a replacement phone. I wish it was software, because I wouldn't lose my 9780 for 2 weeks while the idiots repair it. Bell does not exchange phones...only repair.

I'm going to load 534 and see if that fixes the issue or not...but am not hopeful.
Steve:

Two weeks??? Can't you get advanced replacement? I know we do through Rogers. New device is in-hand within 48hrs usually. Comes with a UPS bag to ship the old one back in.
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