Originally Posted by stevew
Because, it may be something more than just a keyboard, and it's under warranty. I have wiped and reloaded .526 twice now...and still have the double type issue. No one else has reported this to be software, but there have been a few reports about it having gone away with a replacement phone. I wish it was software, because I wouldn't lose my 9780 for 2 weeks while the idiots repair it. Bell does not exchange phones...only repair.
I'm going to load 534 and see if that fixes the issue or not...but am not hopeful.
Two weeks??? Can't you get advanced replacement? I know we do through Rogers. New device is in-hand within 48hrs usually. Comes with a UPS bag to ship the old one back in. Posted via BlackBerryForums.com Mobile