Originally Posted by ErnestoD
That is not a real fix!
Actually is just the same that "kastefam" is saying!
Repeating the same answer in other words is not cool at all...
You should said that "RIM knows about the problem"; because the KB19728 is just about that, and.... No real solution, in the meanwhile boot on 32 bit mode your capable 64-bit Mac....
Let's hope RIM bring us a REAL FIX on the next version of DM for Mac
Well its not a problem at all really. You need to READ the download page as it clearly states what is supported:
Mac OS X v10.5.7 and above (Only 32-bit mode is supported on Mac OS X v10.6)
Source: BlackBerry Desktop Software for Mac
So as stated above clearly its a fix - not a problem. You should be happy RIM found the fix and posted it on their documentation - next time take a gander to read what is supported before downloading and not play the blame game. I do hope RIM has a 64-bit support for OS X soon as well.
EDIT: I stand corrected ... the latest version apparantly supports 64-bit mode, yet the main download site has not been updated. http://www.blackberry.com/btsc/micro...00%20386646976
I'm curious what your System Profiler shows vs what is listed as a screenshot in the above link previously posted by tsac.