View Single Post
Old 04-17-2011, 10:12 PM   #6 (permalink)
CrackBerry Addict
Jagga's Avatar
Join Date: Oct 2004
Location: Toronto
Model: Z10
Carrier: Lord Rogers - 107
Posts: 862
Post Thanks: 6
Thanked 6 Times in 5 Posts
Default Re: Torch not recognised by Desktop Manager (on a Mac)

Originally Posted by ErnestoD View Post
That is not a real fix!
Actually is just the same that "kastefam" is saying!

Repeating the same answer in other words is not cool at all...
You should said that "RIM knows about the problem"; because the KB19728 is just about that, and.... No real solution, in the meanwhile boot on 32 bit mode your capable 64-bit Mac....

Let's hope RIM bring us a REAL FIX on the next version of DM for Mac
Well its not a problem at all really. You need to READ the download page as it clearly states what is supported:

Mac OS X v10.5.7 and above (Only 32-bit mode is supported on Mac OS X v10.6)
Source: BlackBerry Desktop Software for Mac

So as stated above clearly its a fix - not a problem. You should be happy RIM found the fix and posted it on their documentation - next time take a gander to read what is supported before downloading and not play the blame game. I do hope RIM has a 64-bit support for OS X soon as well.

EDIT: I stand corrected ... the latest version apparantly supports 64-bit mode, yet the main download site has not been updated.

I'm curious what your System Profiler shows vs what is listed as a screenshot in the above link previously posted by tsac.
Senior help desk administrator (rim_db_admin_sr_helpdesk)
Serious Mobile

Last edited by Jagga : 04-17-2011 at 10:16 PM.
Offline   Reply With Quote
The Following User Says Thank You to Jagga For This Useful Post:
TaurusWriter (04-19-2011)