Originally Posted by stevew
...and that will fix the problem, but if I were you, I'd buy the keyboard for the 9700 instead. That one has no issues, and if you have the 9780 keyboard replaced with same...you may see the problem resurface again. Just my .02...
BTW, I see them online for about $10.00-$12.00 + shipping...
If he's under warranty, and with Rogers, wouldn't it be wiser for him to get a replacement device rather than voiding the warranty on this one?