| | help with updating bold 9700 PLEASE
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hello! i am hoping someone can help. for the past few days my bb icon has disapeared and am unable to get my emails or use facebook or blackberry messenger i have spoken to my service provider and they havent been able to do anything.
I am sure it is something to do with the software as when i am trying to update my phone through the desktop manager a message comes up saying 'fatal error while trying to update please try again' i have done this several times but still nothing.
Please help :(