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Old 04-28-2011, 06:35 PM   #4 (permalink)
Dubdub
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Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
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Default Re: help with updating bold 9700 PLEASE

The FAQ is your best friend. Always look there for a solution.

Battery pull

With the device ON, remove the back cover and take out the battery. Leave it out for 30 to 60 seconds then put it back in and let the device reboot. 1st step to take if device is having problems? - BlackBerryFAQ

Resend service books:

How do I resend my service books? - BlackBerryFAQ
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