| | Re: Won't re-boot!
You need to wipe the device and re-install the device software. See blacberryfaq.com and the two articles that reference JL_CMDER, and use that to wipe the device. Then either use Desktop Manager to automatically install the device software over the internet, or manually install it using the installer file you would download from your carrier. Or, see the latest OS thread for your model at the top of the for hour series BlackBerry.