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Old 05-17-2011, 03:29 PM   #7 (permalink)
CavJJC
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Join Date: May 2011
Model: 9700
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Carrier: Orange
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Default Re: Help!! 9700 Device memory Problems!

Quote:
Originally Posted by Wolf_Dreams View Post
Your problem is cumulative memory bleed. You get junk files left over after app deletion and eventually all Java powered BB's need their OS to be re-installed or updated. It will make a huge difference.

Also, a battery pull every day or two will help considerably too.
Posted via BlackBerryForums.com Mobile
This is EXACTLY what I thought was happening - only I'm not a phone techie, so wasn't sure!

Another strange thing - updated BBM today, with 7.9mb of memory left - BBM was described as being 2.9mb in size. After installation, only 4.9mb left - does this mean the old BBM wasn't removed??

Can any of you guys direct me to a link to easy to follow instructions, to reinstall the O/S or (as aiharkness suggests) a security wipe?

Many thanks, Guys!!
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