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Old 05-19-2011, 04:21 AM   #4 (permalink)
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Join Date: May 2011
Model: 8320
Carrier: Globe
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Default Re: Bb 8320 Help Badly Needed :(

Originally Posted by rambo47 View Post
You can only activate Enterprise if you're on a corporate BES system or a hosted BES solution. Most likely you use BIS. You should log into Globe's BIS portal and re-enter your PIN and IMEI to ensure your BlackBerry data plan is indeed pointing at your device.

Resending all your service books is another possible fix. I would follow that with a battery pull.

If nothing else helps you might have to reload the software onto your BlackBerry. Make sure you use BB software designed specifically for your EXACT model That means not using 8110 software on an 8100.
Hi rambo47 thanks much for your reply. I am using a hosted BES. would like to ask how do i resend all service books? I've already reloaded the OS based on the right phone and for the right carrier but to no avail. still the same. now at 10pm all the service is available then come 10am call and text service will be suspended/unavailable. my carrier couldn't give me an answer as to why that is happening since in their system everything shows fine.
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