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Old 05-29-2011, 09:16 PM   #6 (permalink)
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Join Date: May 2011
Model: 9650
Carrier: Verizon
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Default Re: Bold 9650 OS - Can't Change Convenience Keys

did you ever get a resolution on this? My new 9650 (Verizon) has the same problem.

Originally Posted by Punkrulz View Post
Hey guys,

Work recently replaced my BB Curve with a BB Bold 9650. It came with OS 5 stock. Since they didn't setup Enterprise Activation yet, I decided to upgrade to OS 6. So far everything seems fine, with the exception of one problem: I'm 100% unable to configure the "convenience keys".

What happens: I hit "Options" -> "Convenience Keys". A grey window pops up (with Convenience Keys as the title) and then immediately disappears. I've already rebooted the phone to see if this would clear up the issue, however that didn't work. I also searched the forum to see if anyone else had a problem, but didn't find anything relevant.

Does anyone else have this problem, and if so know of a fix?

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