| | Can't restore contacts list back to BB Bold 9000
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I just upgraded from platform 4.6 to 5.0. I performed a complete backup before I did the upgrade, and the upgrade process also backed up my data as well. Once the upgrade was complete, I noticed my contacts were in the list. Later I noticed that I couldn't get any emails from our BB Enterprise server. I was told I had to re-activate my email, which my BB Admin did, and now my email works, but now all of my contacts are gone!
When I tried to do a restore, it doesn't restore my contacts. How can I restore my contacts from my backup file(s)?
I even added a new contact, backuped up my data, then deleted the contact, then did a restore, and my contact list was empty. The restore didn't work.
Any ideas what I'm doing wrong?
Last edited by mlong219 : 06-02-2011 at 08:35 AM.