BlackBerry Forums Support Community - View Single Post - Unable to set PW from BES-ITPolicy Fail Ack for the command SET_IT_POLICY_COMMAND

penguin3107 · 06-11-2011, 06:25 AM

It's been a LONG time since I've used BES 4.0, but I believe that is the cause of your problem.
Older versions of BES are not able to reset the handheld password when the device is encrypted with content protection.

06-11-2011, 06:25 AM	#4 (permalink)
penguin3107 BlackBerry God Join Date: Jan 2005 Model: iOS 5 Carrier: VZW Posts: 11,706 Post Thanks: 1 Thanked 237 Times in 219 Posts	Re: Unable to set PW from BES-ITPolicy Fail Ack for the command SET_IT_POLICY_COMMAN It's been a LONG time since I've used BES 4.0, but I believe that is the cause of your problem. Older versions of BES are not able to reset the handheld password when the device is encrypted with content protection. __________________ BCSA BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3 http://port3101.org
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