View Single Post
Old 06-13-2011, 05:26 AM   #21 (permalink)
Thumbs Must Hurt
hitty's Avatar
Join Date: Jun 2006
Model: 9780
Carrier: Vodafone UK
Posts: 71
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default Re: BlackBerry Playbook upgrade OS v1.0.5.2304

Please Login to Remove!

Originally Posted by ZombieBerry View Post
More than a few had to use the DM method to be able to upgrade the OS. Not sure why, doesn't seem to have a specific cause...

My first try this morning didn't go so well, so I waited to get to work, and it worked like a charm there.
Got a new PlayBook over the weekend. During the initial setup, after connecting to WiFi and creating a Blackberry ID, it checks for updates and I get this message "There was an error connecting to the update server. Please try again later. (1011)."

I fixed it by:
1. Connecting the PlayBook to the PC and opening Desktop Manager.
2. If not updating from the initial setup, then select to BACKUP your PlayBook! This process is a CLEAN WIPE so you'll lose all data.
3. Within Desktop Manager, I clicked Device and Update.
4. No Update will be found. Click ok and go back to the homescreen.
5. While still plugged in, I restarted the PlayBook using the power button.
6. A new window appeared giving the option to click Update.
7. The PlayBook finally updated after a while, and am now on the latest software.

Hope this helps others.
"I have no special talents. I am only passionately curious." Albert Einstein

Last edited by hitty : 06-13-2011 at 05:28 AM.