View Single Post
Old 06-15-2011, 05:25 PM   #1 (permalink)
moriss
New Member
 
Join Date: Jun 2011
Model: Bold
PIN: N/A
Carrier: 02
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Update Wiped My Entire Phone Memory!

Please Login to Remove!

It all started when my Blackberry froze (the battery was full) and refused to turn on. There would be a red light, and the rebooting screen would appear, only to restart again when the reboot bar was about 1/10th complete. This cycle went on for nearly three hours. I thought the problem may have been due to outdated software or something, so I ran Desktop Manager and followed the prompts to install the latest one. Well the good news is that the phone managed to restart - the awful news is that it wiped ALL of my contacts, apps, and emails. The only things left are the stuff on my media card - a couple of pictures, that's it.

I freaked out and went on a good long search on all the Blackberry forums out there. There were no files listed under "Restore", and I couldn't find any IPD files on my computer. There was a lot of advice that involved Windows command prompts folders, but I'm a Mac user so a lot of these didn't translate. I had a poke around the "Device Memory" folder and found a WhatsApp file containing something called "messagestore.db" - it seemed pretty strange that it was there since all my other apps had been entirely wiped. Anyway, it made me think that perhaps there was a way of recovering all the information I lost - I have 8 years' worth of contacts in that phone and I'm really crushed over this! Please, PLEASE help!!!!!!!!! I'd really appreciate it!!!!!!!!!

(I'm pretty good with gadgets but I can get lost where stuff like codes and commands are concerned. So please be patient!)

Last edited by moriss : 06-15-2011 at 05:27 PM.
Offline   Reply With Quote